Last updated: November 2024
Welcome to Ride Ascension. These Terms of Service ("Terms") govern your use of our website ride-ascension.com and the purchase of our organic cosmetics products. By using our website or making a purchase, you agree to these Terms.
Ride Ascension Limited
Company Registration Number: 12345678
VAT Number: GB123456789
Registered Address: 15 Regent Street, London, W1B 2HG, United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567
By accessing and using our website, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colours will be accurate. All products are subject to availability.
All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice.
All orders are subject to product availability. If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative product.
When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order.
Payment must be made at the time of ordering. We accept major credit cards, debit cards, and other payment methods as displayed on our website. Payment processing is handled by secure third-party providers.
You will receive an email confirmation when your order is placed and another when it is dispatched.
We deliver throughout the United Kingdom. Delivery times and costs will be displayed at checkout. We aim to dispatch orders within 1-2 business days.
Risk of loss and title for products pass to you upon delivery to the address you specify.
Under UK Consumer Rights Act, you have the right to cancel your order within 14 days of receipt without giving any reason. Products must be returned in their original condition.
To return a product, contact us at [email protected]. You are responsible for return shipping costs unless the product is faulty.
Refunds will be processed within 14 days of receiving your returned items using the same payment method used for the original purchase.
For hygiene reasons, certain products cannot be returned once opened, including lip products and items with broken seals.
All content on our website, including text, graphics, logos, and images, is our property or used with permission. You may not reproduce, distribute, or create derivative works without our written consent.
You agree not to:
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of our website or products, except for:
We recommend performing a patch test before using any new cosmetic product. Apply a small amount to a discreet area of skin and wait 24-48 hours.
If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional. We are not liable for allergic reactions or skin sensitivities.
Full ingredient lists are provided for all products. Please check ingredients carefully if you have known allergies or sensitivities.
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.
We may terminate or suspend your access to our website at any time for breach of these Terms or for any other reason at our discretion.
These Terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of any changes.
If you have questions about these Terms, please contact us:
Ride Ascension
15 Regent Street
London, W1B 2HG
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567
If you have a complaint, please contact us first to try to resolve the matter. If we cannot resolve your complaint, you may be entitled to refer the matter to:
Alternative Dispute Resolution:
European Commission Online Dispute Resolution platform: ec.europa.eu/consumers/odr/